Privacy Policy
Blackwater Sciences Limited (‘Blackwater Sciences’) is the data controller of the personal information you provide to us. As such it is fully committed to ensuring compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation 2021 and other laws as applicable. We collect your data in order to provide services to you.
This policy sets out what we collect and process.
By submitting your data to Blackwater Sciences, you are authorising us to collect, store and process it in the ways explained in the policy.
Your Rights
The right to be informed – being told what data we hold about you and what we do with it
The right of access – being able to request a copy of your data we hold
The right to rectification – being able to have inaccurate data corrected
The right to erasure – being able to ask us to delete / destroy your data
The right to restrict processing – being able to limit the amount or type of data used
The right to data portability – requesting to move your data electronically to another business
The right to object – being able to request we stop using your data
Personal Information
Upon contacting Blackwater Sciences Limited, we may collect and retain certain information from you to:
Allow us to communicate with you about our services
Continue to provide services to you
Request feedback on the provision of our services
This may include, but not be limited to, the following:
Correspondence address
Email address
Phone number(s)
We may record and retain any of the above information using both paper records and online & cloud services such as:
Highrise CRM
Basecamp messaging, collaboration and productivity
Apple iCloud messaging, collaboration and productivity
Microsoft 365 messaging, collaboration and productivity
Google Workspace email, messaging, collaboration and productivity
Slack messaging, collaboration and productivity
Dropbox collaboration and productivity
Squarespace website design and eCommerce tools
Mailchimp eCommerce tools
Stripe payment processing
GoCardless payment processing
Zapier automation tools
Data Retention
We will retain records and data whilst we provide services to you for a minimum of si afterwards unless you specifically request us to delete it.
Data Sharing
No data is shared, other than with with identified sub-processors as illustrated above.
Requesting Data
You may make a request to see, correct, erase or restrict the use of your data in writing or verbally, in person or on the phone.
Requests should be made to the identified person in the ‘Contact’ section below.
We will resolve your request within 30 days.
Photography and Filming
Blackwater Sciences may take photos or video of your facilities, equipment, personnel etc. in the course of, and for the purpose of providing its services, however, we don’t do so without your consent. Consent will be obtained prior to using photos or video in publications, presentations, on social media or other marketing platforms to promote, publicise and market our activities.
Security
We take precautions to protect your information. When you submit sensitive information via the website or any of our other online systems and services, your information is protected both online and offline.
Wherever we collect sensitive information using a website, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only team members who need the information to perform a specific job are granted access to personally identifiable information. The systems in which we store personally identifiable information are managed by professional service providers and/or hosting companies and are kept in secure environments.
Analytics
This website may collect personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
This information may be collected by Squarespace, our website provider, and other business systems, to learn about site traffic and activity.
These websites use cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.
These functional and required cookies are always used, which allow our business tools and website hosting platforms, to securely serve websites and other services to you. Analytics and performance cookies are used on these sites to view site traffic, activity, and other data.
Marketing emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We may share your contact information with Squarespace, or other email marketing providers, so they can send these emails on our behalf.
Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
Website Visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Contact
If you have any questions about this policy, please contact Steffan Stringer at:
Revision history
Last revised 04-Oct-2024